It's really iritating when you have client that use a web hosting which is not using usual feature for managing files. This time i get almost deadly stuck with Yahoo Web Hosting Service that is supported by Yahoo Small Business. For me, i already get used to cpanel. And i think most professional web hosting would use that. It's easy to use, manage, and installing third party service for developing your site. For me cpanel help me a lot in helping me develop Joomla sites. But it's not t he way that Yahoo Web Hosting did on it's back end. You don't even see any fantastico there, dream of it! But Thank God, even it's not have many features near to cpanel, it still supporting database with mysql and php. And the good thing is you can still see phpmyadmin here. Which is help you a lot in case of database on Joomla.